Job Summary
The Café Operations Manager is tasked with managing the everyday operations of the café, focusing on financial results, inventory management, and team development within a social enterprise framework. This role is pivotal in guiding the job-training initiative, promoting revenue enhancement, and ensuring that operations align with the organization’s mission through active community involvement and high operational standards.
Responsibilities
- Oversee daily operations to ensure efficient and profitable café management.
- Manage financial performance, including sales analysis and budget management.
- Maintain effective inventory control to optimize stock levels.
- Lead and develop staff, fostering a productive and inclusive work environment.
- Drive revenue growth strategies while aligning with organizational mission.
- Implement and oversee the job-training program for team members.
- Engage with the community to enhance the café’s impact and reach.
- Ensure operational excellence through adherence to quality standards.
Qualifications
- A minimum of three years of management experience in the hospitality or retail sector.
- At least two years of experience in team leadership.
- Proficiency in business reporting tools and POS systems.
- A strong dedication to the organization’s mission and values.
- Possession of a ServSafe Manager Certification is required.
