Job Summary
The organization is seeking an accomplished IT Support Specialist II located in Quantico, Virginia, to deliver expert assistance in managing workstations, operating systems, and various applications. This role requires a strong focus on administration and troubleshooting of both local and network printers, ensuring optimal performance and support for technical teams including Systems Engineers and Network Engineers, as well as Cybersecurity personnel.
Responsibilities
- Provide exceptional support for workstations and operating systems.
- Administer and troubleshoot applications and local/network printers.
- Collaborate effectively with Systems Engineers, Network Engineers, and Cybersecurity teams to ensure seamless operations.
- Resolve technical issues promptly, maintaining a focus on user satisfaction.
Qualifications
- Proven experience as an IT Support Specialist or in a similar role.
- Strong knowledge of operating systems and application support.
- Familiarity with printer administration and troubleshooting.
- Ability to work collaboratively with engineering and cybersecurity teams.
