Job Summary
The Fayetteville Public Works Commission is seeking an IT Support Specialist to join their Technology Infrastructure team. This role primarily involves providing support for a variety of computer systems, software, hardware, and network concerns to ensure the smooth operation of technology within the organization.
Responsibilities
- Offer technical assistance for computer systems and software applications.
- Troubleshoot hardware issues and assist in resolving network problems.
- Manage user administration and provide directory support.
- Carry out printer installations and address related technical issues.
- Deliver exceptional customer service to internal users seeking IT support.
Qualifications
- Prior experience in IT support or a related field is preferred.
- An Associate degree in a relevant discipline is highly regarded.
- Strong knowledge of computer systems, software, and network configurations.
- Ability to manage multiple tasks and provide effective solutions.
- Excellent communication and interpersonal skills.
