Job Summary
The role involves responding to crisis hotline calls related to mental health, evaluating safety levels, and determining the appropriate support needed. Collaborating with a Peer Engagement Specialist for community interventions is also part of the job, ensuring that individuals receive the least-restrictive crisis assistance possible. Follow-up care and accurate documentation of services rendered are essential components of this position, along with a commitment to professional growth and effective community outreach.
Responsibilities
- Respond promptly to mental health crisis hotline inquiries.
- Assess the safety and needs of callers to offer appropriate support.
- Conduct community interventions in conjunction with a Peer Engagement Specialist as necessary.
- Provide crisis support that emphasizes the least-restrictive options.
- Document service delivery and follow-up care accurately.
- Engage in professional development to enhance skill sets.
- Participate in community outreach initiatives to raise awareness of mental health resources.
Qualifications
- A minimum age of 23 years.
- Possession of a valid driver’s license.
- Availability to work Saturdays from 6:45 a.m. to 3:15 p.m.
- Educational background options include a high school diploma or GED paired with five years of supervised clinical experience, or a bachelor’s/master’s degree in a related field, or an unrelated bachelor’s degree complemented by two years of supervised clinical experience.
