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Technical Support Engineer
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Sr Software Engineer (Developer Advocacy, GenAi), Ai & Data Platforms

Austin, Texas, 78701

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Full Time
Onsite
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Job Summary

This role focuses on creating production-ready reference architectures and proof-of-concept applications that effectively showcase the company’s generative AI platform and workflows. The successful candidate will serve as an advocate for the platform by mentoring and assisting developers, troubleshooting AI pipelines, and transforming community insights into practical product enhancements.

Responsibilities

  • Develop production-quality reference architectures and proof-of-concept applications related to the generative AI platform.
  • Educate and support developers in using the platform effectively.
  • Debug AI pipelines to ensure seamless functionality.
  • Transform community feedback into actionable improvements for the product.

Qualifications

  • A minimum of four years of background as a software engineer, machine learning engineer, or technical developer advocate.
  • Demonstrative experience in hands-on development of LLM applications.
  • Strong expertise in Python programming.
  • Familiarity with modern AI orchestration frameworks and vector databases.
  • Ability to clearly articulate technical concepts to various audiences.
  • Proficiency in JavaScript or TypeScript is considered an advantage.
  • A passion for assisting and motivating developers.
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supports..pdf, .doc, .docx, or .txt file