Job Summary
The IT Support Specialist plays a crucial role within a team, providing technical assistance and support primarily related to computer systems and networks. This position is vital for ensuring that the operational needs of the Social Security Administration (SSA) are met effectively by maintaining robust IT support services.
Responsibilities
- Provide technical assistance for Windows Operating Systems.
- Manage accounts and access through Active Directory.
- Perform configuration and troubleshooting of software applications.
- Assist with network administration tasks.
- Deliver end-user support to resolve IT-related issues.
Qualifications
- A background in IT support, systems administration, or network administration.
- Experience with relevant technologies and tools.
- An Associate degree in a related field is desirable.
