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Technical Support Analyst I
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MHN Laboratory Information Systems Clinical Analyst II

West Virginia, 25705

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Full Time
Onsite
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Job Summary

The role involves the management, configuration, testing, and enhancement of laboratory information systems (LIS) along with associated integrations, such as middleware, pathology systems, point-of-care applications, and digital pathology solutions. The individual will facilitate system modifications and project execution, act as a bridge between technical teams and laboratory stakeholders, and assist with the maintenance of documentation, training, and adherence to regulatory standards.

Responsibilities

  • Oversee the maintenance and configuration of laboratory information systems and integrations.
  • Execute testing and optimizations to enhance system performance.
  • Coordinate system modifications and project development activities.
  • Serve as a liaison between laboratory stakeholders and technical teams.
  • Support the creation and maintenance of system documentation.
  • Facilitate training for users and ensure compliance with regulatory standards.

Qualifications

  • Bachelor’s degree or equivalent relevant education and experience.
  • Possession of a relevant clinical laboratory credential if required.
  • A minimum of two years of experience with laboratory information systems.
  • Technical and functional understanding of LIS.
  • Experience in coordinating work or project initiatives.
  • Strong analytical, communication, and teamwork skills.
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