Job Summary
This role involves welcoming and registering patients, verifying insurance details, processing payments, answering phone calls, and ensuring daily financial reconciliations while safeguarding confidential information. The position also includes supporting clinical and occupational medicine operations through various activities like drug and alcohol testing, site maintenance, and cross-training of team members, along with travel to designated care centers.
Responsibilities
- Welcome patients and handle their registration process.
- Verify insurance details and process payment transactions.
- Answer incoming phone calls and provide assistance as needed.
- Maintain accurate financial records on a daily basis.
- Support clinical workflows, including administering drug and alcohol tests.
- Assist with site cleaning and stocking supplies.
- Train team members on necessary operational processes.
- Travel to care centers within the assigned region to provide support.
Qualifications
- A high school diploma or equivalent qualification is required.
- Preferred experience of one to two years in a physician’s practice or clinic setting.
- Basic proficiency in computer use and Electronic Medical Records (EMR) systems.
- Strong communication skills and organizational capabilities.
- Attention to detail and ability to manage multiple tasks effectively.
- Ability to work independently with minimal supervision.
