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Customer Experience Specialist
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Digital Growth & CRM Marketing Specialist

Braselton, Georgia, 30517

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Job Summary

The Digital Growth & CRM Marketing Specialist plays an integral role in enhancing customer engagement and driving growth through strategic marketing initiatives. This position focuses on leveraging data and insights to optimize customer relationship management and digital marketing campaigns, aiming to increase brand awareness and foster customer loyalty.

Responsibilities

  • Develop and implement digital marketing strategies to boost customer acquisition and retention.
  • Utilize CRM tools to analyze customer data and behavior, ensuring targeted communication.
  • Collaborate with cross-functional teams to align marketing efforts with business objectives.
  • Track and report on the effectiveness of campaigns and make recommendations for improvement.
  • Stay up-to-date with industry trends and best practices to enhance marketing tactics.

Qualifications

  • Proven experience in digital marketing and CRM, preferably in a similar role.
  • Strong analytical skills and proficiency in data interpretation.
  • Excellent communication and interpersonal skills.
  • Knowledge of marketing automation tools and CRM systems.
  • Ability to work collaboratively in a fast-paced environment.
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