Job Summary
The IT Support Specialist II at Agil3 Technology Solutions is based in Quantico, Virginia, and requires an onsite presence. This role focuses on providing technical assistance and support for various operating systems and applications, ensuring smooth administration and troubleshooting processes.
Responsibilities
- Conduct troubleshooting for local and network printers to resolve issues efficiently.
- Work collaboratively with Systems Engineers, Network professionals, Cloud Engineers, and Cybersecurity personnel to enhance IT services.
- Offer support in managing operating systems and applications to maintain functionality.
- Provide administrative assistance in IT-related tasks.
Qualifications
- Experience in operating and managing various operating systems and applications.
- Strong troubleshooting skills relevant to IT support, particularly with printers and network devices.
- Ability to collaborate effectively with a multidisciplinary team of IT professionals.
