Job Summary
We are seeking a dedicated Front Desk Receptionist & Surgical Scheduler to join our team in Allentown, New Jersey. This role is integral to managing front desk operations while effectively coordinating surgical schedules. The ideal candidate will be responsible for interacting with patients, handling insurance information, and ensuring compliance with HIPAA and office policies.
Responsibilities
- Oversee front desk operations, ensuring a welcoming environment for patients.
- Coordinate and manage surgical schedules effectively to optimize office workflow.
- Assist with the processing of prior insurance authorizations and related paperwork.
- Maintain strict adherence to HIPAA regulations and office policies.
- Engage in effective communication with both patients and medical staff regarding scheduling and office operations.
Qualifications
- Previous experience in a front desk or receptionist role, preferably in a medical or surgical setting.
- Strong organizational and multitasking abilities to handle various responsibilities.
- Familiarity with insurance processes and surgical scheduling.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and comply with regulatory standards.
