Job Summary
The Field Service Technician plays a crucial role in providing technical support and maintenance for Edward Jones’ Information Technology services. This position involves working directly with customers to resolve issues related to hardware and software, ensuring that all systems operate smoothly.
Responsibilities
- Support the installation, maintenance, and troubleshooting of IT equipment including printers and cabling.
- Oversee IMAC (Install, Move, Add, Change) processes to ensure efficient equipment management.
- Ensure compliance with vehicle maintenance guidelines as specified by manufacturers and CBIZ Network Solutions.
Qualifications
- Completion of a college or technical school program, OR at least two years of experience in information technology and support.
