Job Summary
We are looking for a skilled Field Service Technician to join our team in Wytheville, Virginia. This position is integral to our operations and will involve direct support and assistance to ensure optimal service delivery. Our employee relationship managers are dedicated to your success and will provide support throughout your journey with us.
Responsibilities
- Provide on-site technical support for customers.
- Diagnose and resolve technical issues related to field service.
- Ensure high levels of customer satisfaction through quality service.
- Collaborate with team members to improve service efficiency.
- Document service requests and maintain equipment records.
Qualifications
- Minimum of 1 year of experience in field service or
- At least 1 year of IT technical support experience.
- Strong problem-solving skills and technical aptitude.
- Excellent communication and interpersonal skills.
- Ability to work independently and in a team environment.
