Job Summary
The Appointment Specialist plays a crucial role in ensuring efficient scheduling of patient appointments while also supporting the maintenance of physician schedules within a dynamic healthcare environment. This position requires adept handling of phone systems, management of patient records, and processing of payments or outstanding balances.
Responsibilities
- Schedule patient appointments and coordinate physician schedules efficiently.
- Manage incoming calls through multi-line phone systems.
- Maintain and organize patient records meticulously.
- Collect payments and follow up on any outstanding balances.
Qualifications
- Minimum of six months’ relevant experience in a medical office setting.
- High school diploma or equivalent education is required.
- Possession of a valid driver’s license.
- Familiarity with HIPAA regulations is essential.
