Job Summary
The Appointment Specialist plays a crucial role in ensuring efficient scheduling of patient appointments while also supporting the maintenance of physician schedules within a dynamic healthcare environment. This position requires adept handling of phone systems, management of patient records, and processing of payments or outstanding balances.
Responsibilities
- Schedule patient appointments and coordinate physician schedules efficiently.
- Manage incoming calls through multi-line phone systems.
- Maintain and organize patient records meticulously.
- Collect payments and follow up on any outstanding balances.
Qualifications
- Minimum of six months’ relevant experience in a medical office setting.
- High school diploma or equivalent education is required.
- Possession of a valid driver’s license.
- Familiarity with HIPAA regulations is essential.
Hughston provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
