Job Summary
The Store Supervisor oversees the day-to-day operation of a tax kiosk, coordinating staff, productivity, and local marketing activities. The role also includes preparing individual tax returns with proprietary software and supporting a consistently positive client experience.
Responsibilities
- Direct daily tax kiosk operations, including staff coverage and workflow.
- Monitor team productivity and help maintain efficient service.
- Carry out marketing activities that support the kiosk’s business.
- Prepare individual tax returns using the company’s proprietary software.
- Provide clients with attentive, high-quality service throughout the tax preparation process.
Qualifications
- High school diploma or equivalent.
- Previous tax preparation experience and a valid PTIN.
- At least one year of management or supervisory experience is preferred.
- Proficiency with standard office software.
