Job Summary
The Store Supervisor oversees day-to-day operations at a tax kiosk, balancing team leadership and service quality with hands-on tax preparation. This role helps the location meet productivity goals, supports marketing efforts, and ensures clients receive a positive experience through the use of proprietary software.
Responsibilities
- Coordinate daily kiosk operations, including staffing and team productivity.
- Prepare individual tax returns using the company’s proprietary software.
- Support marketing activities that promote the tax kiosk’s services.
- Help deliver an excellent client experience throughout the tax preparation process.
Qualifications
- High school diploma or equivalent.
- Previous tax preparation experience and a valid Preparer Tax Identification Number (PTIN).
- One year of management or supervisory experience is preferred.
- Proficiency with Microsoft Office and tax preparation software.
Jackson Hewitt - 2247 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
