Job Summary
The Store Supervisor oversees the day-to-day operation of a tax kiosk, guiding staff, supporting productivity, and coordinating marketing activities. This role also prepares individual tax returns and helps deliver a positive, efficient client experience through the use of proprietary software.
Responsibilities
- Manage daily tax kiosk operations and coordinate staffing.
- Monitor team productivity and support effective performance.
- Carry out marketing activities to help promote the kiosk’s services.
- Prepare individual income tax returns using proprietary software.
- Provide clients with a welcoming and high-quality service experience.
Qualifications
- High School diploma or equivalent.
- Previous tax preparation experience and a valid PTIN.
- One year of management or supervisory experience is preferred.
- Proficiency with standard office software.
Jackson Hewitt - 2247 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
