Job description
Job Summary
We are seeking a detail-oriented IT Support Engineer with a focus on Systems Administration and project management in a Managed Service Provider (MSP) environment. This role is based in Villa Park, Illinois, and requires a hands-on approach to addressing escalated support issues while ensuring efficient IT support and infrastructure management.
Responsibilities
- Address escalated support inquiries effectively and promptly.
- Manage various aspects of network support including Windows Server and System Center operations.
- Implement and maintain IT services across both Windows and Linux operating systems.
- Provide cybersecurity solutions and support to enhance organizational security.
- Contribute to infrastructure modernization projects to improve IT capabilities.
Qualifications
- Proven experience in IT support and systems administration.
- Strong knowledge of Windows Server, System Center, and Linux operating systems.
- Familiarity with various IT services and cybersecurity measures.
- Excellent problem-solving skills with an organized approach.
