Job description
The engineer will be responsible for visiting client locations in Northern Virginia to deliver direct technical assistance related to hardware, software, and network systems. During periods when not assigned to on-site duties, the engineer will manage incoming support requests through telephone, email, and ticketing systems, ensuring thorough documentation is maintained. Applicants should have a minimum of 2 years of experience in IT support or help desk environments, along with a solid understanding of Windows, Mac, and networking principles. A valid driver’s license, dependable personal vehicle, and current automobile insurance are essential for required travel to client sites.
