Job description
The Front Office Manager oversees the daily operations of guest services, guaranteeing exceptional guest experiences and streamlined check-in/check-out procedures. This role also involves training staff, creating work schedules, managing performance, and ensuring accurate financial documentation for the front desk operations. Applicants should possess a high school diploma or equivalent qualification, along with a minimum of two years’ experience as a front desk supervisor or four years’ experience in general hotel front office roles. Proficient English communication skills, a solid grasp of mathematics, and familiarity with hotel management software are essential for this position.
