Southeastern Computer Associates, LLC Jobs

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Helpdesk Support Technician

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Helpdesk Support Technician

Kennesaw, Georgia, 30144

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Full Time
Onsite
$45000 - $65000/yr
supports..pdf, .doc, .docx, or .txt file

The technician will design, implement, and support network infrastructure, cloud solutions, and data backup systems for clients. They are also responsible for managing support tickets, documenting systems, and maintaining effective communication with clients regarding incident progress. Candidates must have technical proficiency in Microsoft and Google business applications, virtualization technologies, and network security. The role requires the ability to work independently and within a team, while maintaining accurate time tracking and documentation in PSA systems.

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