Job Summary
The representative plays a crucial role in assisting management with the billing and collection processes for both inpatient and outpatient services. This position also entails responding to inbound inquiries related to billing, ensuring the verification of insurance benefits, and the efficient processing of payments.
Responsibilities
- Support management in the billing and collection of accounts receivable for inpatient and outpatient services.
- Address and manage inbound billing inquiries from patients or clients.
- Verify and confirm insurance benefits to ensure accurate billing.
- Process payments efficiently to maintain smooth financial operations.
Qualifications
- A Bachelor’s degree in finance, healthcare management, or a related field is essential.
- 3 to 5 years of experience in a customer service call center or a similar environment is required.
