Job Summary
The Senior Repair Administrator oversees all administrative functions related to product repairs, ensuring smooth order processing, effective tracking, and clear communication with customers. This role acts as the key point of contact between internal teams and clients to facilitate operational efficiency and achieve prompt repair delivery.
Responsibilities
- Manage order processing and tracking for product repairs.
- Act as the main communication link between customers and internal departments.
- Ensure operational efficiency in the repair process.
- Coordinate to achieve timely turnaround for repairs.
Qualifications
- A minimum of 5 years of experience in repair administration or service operations.
- Proficiency in ERP systems is essential.
- An associate’s or bachelor’s degree is preferred.
- Strong organizational skills required.
- Familiarity with Microsoft Excel is necessary.
