Job Summary
The Leasing Agent is responsible for cultivating positive relationships with potential residents and guiding them through the leasing process. This role includes processing applications, managing lease agreements and renewals, as well as overseeing rent collection. Additionally, the individual will facilitate move-in and move-out procedures and manage eviction processes as necessary. The Leasing Agent plays a crucial role in enhancing resident satisfaction and retention while conducting outreach and market research, along with maintaining social media and property records.
Responsibilities
- Welcome and assess prospective residents to ensure proper qualifications.
- Process and manage rental applications and lease renewals efficiently.
- Oversee the timely collection of rent and coordinate move-in and move-out logistics.
- Handle eviction processes in accordance with legal guidelines.
- Promote resident retention and satisfaction through effective communication.
- Conduct market research and outreach initiatives to attract potential residents.
- Maintain the property’s presence on social media and keep accurate records.
Qualifications
- High school diploma or GED is mandatory.
- A minimum of one year of experience in customer service or apartment leasing is required.
- Experience in accounting along with customer service is preferred.
- Proficiency in Microsoft Office and familiarity with project management tools are essential.
- The role requires flexibility in scheduling, including availability on evenings and weekends as needed.
RPM Living provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
