Job Summary
The Branch Operations Lead plays a pivotal role in overseeing the daily operations of the branch, focusing on effective cash management and adherence to regulatory standards. This position works closely with the Branch Manager to foster a positive and inviting atmosphere for clients. The Lead is also tasked with informing team members about company policies and procedures, as well as guiding clients in utilizing self-service banking options.
Responsibilities
- Oversee daily branch operations to ensure efficiency and compliance with regulatory standards.
- Collaborate with the Branch Manager to create a welcoming environment for clients.
- Educate the branch team regarding policies and procedural guidelines.
- Assist clients in understanding and using self-service banking options.
- Manage cash handling operations to ensure accuracy and security.
Qualifications
- A minimum of 1 year of experience in retail banking is required.
- A high school diploma or GED is essential.
- Strong leadership skills and excellent attention to detail are necessary.
- The ability to work during branch hours, including weekends and evenings, is expected.
JPMorgan Chase & Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
