Job Summary
The Shadow Case Manager is responsible for managing the ordering of medical records and thoroughly investigating case details. This role involves preparing demands and accompanying materials for submission to insurance carriers while learning to negotiate unresolved medical balances. Key tasks also include drafting essential documents and correspondence necessary for concluding settlements.
Responsibilities
- Order and assemble medical records pertinent to cases.
- Investigate case facts to support demands for insurance claims.
- Prepare demands and supporting documents for submission to carriers.
- Negotiate outstanding medical balances effectively.
- Draft documentation and correspondence essential for settlement processes.
Qualifications
- A high school diploma or GED is required.
- 1–2 years of experience in an administrative, insurance-adjusting, or support role is preferred, ideally within a law firm or corporate legal department.
- Strong organizational and detail-oriented skills.
- Ability to multitask and prioritize effectively.
- Proficient communication and presentation skills.
- Adept at collaborating with various team members.
- Familiarity with computer programs, databases, and Microsoft Office.
- A typing speed of at least 35 words per minute.
Morgan & Morgan, P.A. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
