Atlanta, Georgia, 30326
Job description
**Job Title: Client Services Team Lead**
The Client Services Team Lead serves as a bridge to guarantee that client service challenges are addressed swiftly and comprehensively while supervising the team’s effectiveness. Key responsibilities include mentoring team members, evaluating quality metrics, and handling escalated client issues during the overnight hours. Applicants should possess a minimum of 2 years of customer service experience and be skilled in Microsoft Office, particularly Excel. A high school diploma or GED is mandatory, while a bachelor’s degree in a relevant discipline is desirable.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
