Provide Level 2 service and support for laboratory equipment, including installation, troubleshooting, repair, calibration, preventive maintenance, and qualification. Coordinate equipment introductions and escalated service issues with laboratory, automation, engineering, quality assurance, and vendor teams while maintaining compliant and accurate service documentation. A bachelor’s degree in biological science, biomedical engineering, a similar field, or comparable industry experience is required, along with 1–3 years of industry-related experience supporting laboratory equipment. Candidates should have strong troubleshooting, communication, technical writing, organizational, and teamwork skills, with familiarity with laboratory methods such as DNA isolation, PCR, cell culture, and sequencing; automation and sequencing instrumentation experience is also sought.
Natera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
