Job Summary
The role involves delivering exceptional customer service to various stakeholders including residents, applicants, vendors, and other relevant contacts. The individual will also manage tasks related to rent collection and maintain resident files, while facilitating move-ins and conducting apartment inspections. Additionally, this position coordinates the daily operations of the maintenance team.
Responsibilities
- Provide professional customer service to residents and vendors.
- Handle rent collection, generate receipts, and issue late notices.
- Manage correspondence and phone calls related to resident inquiries.
- Maintain and organize resident files efficiently.
- Coordinate move-ins and carry out apartment inspections.
- Oversee the daily activities of the maintenance team.
Qualifications
- A high school diploma or equivalent is mandatory.
- Minimum of two years of experience in residential property management.
- Strong customer service skills along with effective communication abilities.
- Excellent organizational and prioritization skills.
- Proficiency in Microsoft Office suite.
- A valid driver’s license and current auto insurance are essential.
- Access to a personal vehicle is required.
- Willingness to work overtime and on weekends when necessary.
Denton Floyd Real Estate Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
