Job Summary
The Treatment Coordinator supports patients throughout their onboarding and treatment journey. This role presents treatment plans, explains financial arrangements, and helps create a positive patient experience. The coordinator also contributes to the practice’s operational performance and growth by overseeing collections, tracking key performance indicators, and assisting with administrative and marketing initiatives.
Responsibilities
- Manage the patient onboarding process and maintain a welcoming, positive experience.
- Present treatment plans and discuss related financial agreements with patients.
- Oversee collections and monitor key performance indicators.
- Verify insurance benefits and support patients in understanding financial matters.
- Contribute to practice growth through administrative and marketing activities.
- Work collaboratively with colleagues in a team-oriented dental practice.
Qualifications
- Strong verbal and written communication skills.
- Professional, patient-focused demeanor and the ability to build rapport.
- Confidence and capability in discussing financial arrangements with patients.
- Ability to verify insurance benefits and support treatment coordination.
- Collaborative approach to working within a dental practice team.
Dental Excellence of Maumee provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
