Job Summary
The Coordinator of Business Operations is responsible for the daily management of clinic activities, ensuring efficient operations that include reception duties, patient registration, appointment scheduling, and verification of insurance details. This role also encompasses overseeing payment collections and implementing data-driven management strategies, while providing support to the supervisor in areas such as staff scheduling and resolving operational issues.
Responsibilities
- Manage day-to-day clinic operations, ensuring smooth patient flow and service delivery.
- Oversee patient registration processes and handle scheduling of appointments.
- Verify insurance information and ensure accurate payment collections.
- Utilize data management techniques to drive operational improvements.
- Assist the supervisor with staff scheduling and address any operational challenges that may arise.
Qualifications
- High school diploma or equivalent is required.
- Minimum of one to two years of experience in a business office setting.
- Proficiency in Microsoft Office applications is essential.
- Strong organizational and multitasking skills are necessary.
- Experience in healthcare administration is preferred, though not mandatory.
Henry Ford Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
