Job Summary
The CRM Analyst is responsible for overseeing and preserving the integrity of data within the university’s CRM system. This role includes conducting regular audits and implementing enhancements to system processes. Furthermore, the analyst collaborates with various campus stakeholders to guarantee the availability of accurate data for purposes related to recruitment, admissions, and institutional decision-making.
Responsibilities
- Monitor and maintain data integrity in the university’s CRM system.
- Conduct routine audits to ensure data reliability.
- Implement system process improvements.
- Collaborate with campus partners to support data-driven decision-making.
Qualifications
- Bachelor’s degree is required.
- At least two years of relevant experience in a higher education setting.
- A minimum of two years of experience with the Slate CRM platform is essential.
The University of Memphis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
