**Customer Advocate**
The Customer Advocate serves as the key point of contact between the organization and its clients, ensuring that all client needs are addressed during the onboarding process and throughout their service journey. Key responsibilities involve overseeing account setup, addressing customer complaints effectively, and working in conjunction with various internal teams to enhance the customer experience. Ideal candidates should possess 3-5 years of experience in customer service, coupled with at least 2 years of experience in sales or lead generation. A strong command of CRM software and the ability to analyze KPI reports is necessary, along with a minimum educational requirement of a High School diploma or GED.
Budderfly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
