The Customer Experience Representative acts as the main liaison for customers through phone and email, addressing questions and resolving issues. This role includes inputting orders into the ERP system and working alongside internal teams to enhance the customer experience. Applicants should possess a high school diploma or equivalent, while a bachelor’s degree in a science or communications field is preferred. Additionally, candidates should have one to three years of experience in customer service and be skilled in Microsoft Office applications.
Midland Scientific Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
