**Job Title: Technical Service Manager**
The Technical Service Manager acts as the main technical liaison for field service inquiries, overseeing client communication and orchestrating service projects from initiation through to conclusion. This role involves collaboration with both internal teams and external partners to ensure that services are delivered promptly, resources are properly allocated, and data accuracy is maintained within ERP systems. Candidates should possess an associate or bachelor’s degree in engineering or have 8-10+ years of relevant experience in switchgear and field service management. Essential skills include proficiency in ERP/CRM software, the ability to interpret electrical schematics, and strong technical project management capabilities.
Kratos Industries LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
