Job Summary
The specialist plays a crucial role in delivering direct customer support and facilitating labor exchange services for both job seekers and employers. This position involves overseeing digital check-in procedures, managing document services within workforce systems, and coordinating candidate referrals to effectively address hiring requirements.
Responsibilities
- Provide front-line customer assistance to job seekers and employers.
- Oversee the digital check-in process to streamline operations.
- Manage documentation services within workforce systems.
- Coordinate referrals of candidates to satisfy employer hiring needs.
Qualifications
- High school diploma or equivalent is required, with a bachelor’s degree preferred.
- One to two years of experience in workforce services or customer support.
- Proficiency in technology and digital tools is essential.
Equus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
