The Experience Specialist serves as the first point of contact for patients, managing check-in/check-out processes and assisting with scheduling and paperwork. They also provide information on services, maintain accurate patient records in the EMR system, and address patient inquiries with empathy. The position requires a High School Diploma or equivalent. Candidates should possess strong customer service skills and the ability to handle administrative tasks in a healthcare setting.
UnityPoint Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
