Arlington, Virginia, 22217
Job description
**Help Desk Specialist**
The Help Desk Specialist is responsible for delivering initial-level technical support for software, hardware, and printing challenges faced by users. They employ ticketing systems to record, monitor, and address technical issues, collaborating with different technical departments to ensure service restoration. Applicants should possess a minimum of 5 years of relevant experience and hold an active Secret security clearance. A bachelor’s degree in an IT-related field is mandatory, or comparable experience, in addition to Security+ CE and AZ-900 certifications.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
