Job Summary
The Field Service Technician will play a crucial role in supporting a Retail Pharmacy company, specifically addressing the needs in the Seattle, Tacoma, WA, and Portland, OR regions. This position is essential for ensuring the efficient operation of technology installations and service calls, providing hands-on technical support.
Responsibilities
- Conduct service calls to address client hardware issues, ensuring timely responses and effective resolutions.
- Install and configure computer and printer hardware at pharmacy locations.
- Provide technical support and troubleshooting for various system components.
- Collaborate with clients to understand their needs and ensure their operational efficiency.
- Maintain up-to-date knowledge of equipment and industry standards to enhance service quality.
Qualifications
- Proven experience as a Field Service Technician or in a similar technical support role.
- Familiarity with installing and troubleshooting computer and printer systems.
- Strong problem-solving skills and the ability to work independently in various settings.
- Excellent communication skills to interact effectively with clients and team members.
- Valid driver’s license and willingness to travel within the assigned area.
ICONMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
