Job Summary
The Field Service Technician I is responsible for on-site support and maintenance of Canon products in the Crescent City, California area. This role is pivotal in ensuring that Canon-supported equipment functions efficiently and effectively, contributing to the company’s esteemed reputation for quality and innovation.
Responsibilities
- Perform routine maintenance on Canon-supported products.
- Address product failures and troubleshoot issues promptly.
- Report directly to the manager regarding equipment conditions and performance.
- Maintain high standards of customer service during on-site visits.
Qualifications
- Previous experience in a field service or technical support role is preferred.
- Strong problem-solving skills and technical aptitude.
- Ability to work effectively both independently and as part of a team.
- Excellent communication and interpersonal skills to engage with customers.
Canon U.S.A., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
