Job Summary
The Forward Deployed Engineer will oversee comprehensive customer deployments from start to finish, which encompasses aspects such as configuration, training sessions, and resolving incidents. Additionally, this role involves interpreting insights gained from the field and delivering constructive product feedback to the engineering team to enhance performance.
Responsibilities
- Manage the complete process of customer deployments.
- Handle configuration and provide training to users.
- Conduct incident triage to resolve issues effectively.
- Convert field observations into valuable product feedback for engineering teams.
Qualifications
- Minimum of 5 years of experience in software engineering.
- Strong skills in Python and SQL.
- Demonstrable experience in customer-facing positions.
- Knowledge of enterprise system integrations.
AI Fund provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
