Job Summary
The primary objective of this role is to collaborate with key clients to create comprehensive GenAI and machine learning systems, encompassing RAG pipelines and agentic workflows. The position involves managing technical relationships while converting intricate business challenges into effective, scalable software solutions ready for production.
Responsibilities
- Work closely with strategic clients to design and implement GenAI and machine learning solutions.
- Develop end-to-end RAG pipelines and agentic workflows tailored to client needs.
- Maintain ownership of technical relationships with customers.
- Transform complex business issues into viable, scalable software solutions.
Qualifications
- A minimum of 8 years of software engineering experience is required.
- At least 2 years of experience in customer-facing or embedded software roles.
- Extensive proficiency in AI and machine learning technologies.
- Strong knowledge of system architecture and full-stack development.
- Experience with modern frameworks and cloud platforms.
ServiceNow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
