Job Summary
The Front Desk team member supports the smooth operation of a dental or medical practice by coordinating essential administrative tasks and welcoming patients and their families. This role oversees patient check-in, appointment scheduling, and insurance verification while maintaining accurate records and providing a positive, helpful experience at the front desk.
Responsibilities
- Manage patient intake and check-in at the front desk.
- Schedule appointments and assist with related coordination.
- Verify patient insurance information.
- Maintain accurate and up-to-date patient records.
- Respond to a high volume of phone and digital inquiries with clear, timely communication.
- Help create a welcoming and positive experience for patients and families.
Qualifications
- At least 1–2 years of experience in a dental or medical front desk environment.
- Proficiency with practice management software.
- Strong communication skills, including the ability to handle frequent phone and digital inquiries.
Independence Dental Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
