Job Summary
The Patient Service Representative plays a crucial role as the initial point of interaction for patients, overseeing front-office procedures and guaranteeing a friendly environment for all visitors. This position involves a variety of tasks that facilitate the smooth operation of the clinic.
Responsibilities
- Verify insurance information for accuracy.
- Collect patient payments and manage financial transactions.
- Maintain organized and accurate patient documentation.
- Provide assistance to clinic staff to promote daily operational efficiency.
Qualifications
- A high school diploma or equivalent is required.
- At least one year of experience in a medical or healthcare environment is preferred.
- Familiarity with Electronic Medical Records (EMR) systems, particularly Epic, is essential.
- Ability to work 12-hour shifts is mandatory.
University Hospitals Urgent Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
