The Patient Service Representative serves as the first point of contact, managing front-office operations and ensuring a welcoming experience for all patients. Responsibilities include verifying insurance, collecting payments, maintaining documentation, and supporting clinic staff to ensure efficient daily operations. Candidates must have a high school diploma or equivalent, with at least one year of experience in a medical or healthcare setting preferred. Proficiency in Electronic Medical Records (EMR) software, specifically Epic, and the ability to work 12-hour shifts are required.
University Hospitals Urgent Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
