Welcome and register patients, schedule appointments, answer and route calls, verify coverage, explain charges, and collect payments while maintaining accurate records. Coordinate patient flow with clinical staff, follow up on missed appointments, protect confidential information, and use the organization’s electronic health record systems. Requires a high school diploma or GED and one year of medical or dental experience in a similar setting, or formal vocational school training in lieu of that experience. Candidates should be familiar with medical terminology and triage, have strong customer service and multitasking abilities, and be willing to work at other locations and weekends as needed; English and Spanish proficiency is desirable.
OMNI FAMILY HEALTH provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
