Job Summary
The Front Office Lead plays a crucial role in overseeing the administrative functions within the clinic, assisting the staff to provide outstanding patient care consistently.
Responsibilities
- Manage the day-to-day administrative activities of the clinic.
- Support and train the clinic staff to maintain high standards of patient care.
- Conduct audits on patient charts to ensure accuracy and compliance.
- Ensure adherence to medical records protocols and insurance documentation requirements.
- Maintain operational compliance with healthcare regulations.
Qualifications
- Must possess a Medical Assistant certificate.
- BLS certification is required.
- Minimum of two years’ experience in a relevant role.
- Demonstrated proficiency in delivering excellent customer service.
- Able to work a designated schedule, including weekends.
AFC Urgent Care San Diego provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
