The Front Office Manager oversees the daily operations of guest services, guaranteeing exceptional guest experiences and streamlined check-in/check-out procedures. This role also involves training staff, creating work schedules, managing performance, and ensuring accurate financial documentation for the front desk operations. Applicants should possess a high school diploma or equivalent qualification, along with a minimum of two years’ experience as a front desk supervisor or four years’ experience in general hotel front office roles. Proficient English communication skills, a solid grasp of mathematics, and familiarity with hotel management software are essential for this position.
Sage Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
