Job Summary
The Front Office Specialist plays a crucial role in facilitating patient scheduling, welcoming guests, and handling incoming telephone calls. Additionally, they ensure precise billing entries, process referrals, and uphold electronic health records effectively.
Responsibilities
- Coordinate scheduling for patients to optimize clinic operations.
- Welcome visitors and create a positive first impression.
- Manage and answer incoming calls professionally.
- Enter billing information accurately to maintain financial integrity.
- Process referrals efficiently to support patient care.
- Maintain up-to-date electronic health records to ensure compliance and accessibility.
Qualifications
- High school diploma or GED is mandatory.
- A minimum of one year of experience in a related field is required.
Texas Children's Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
