Job Summary
The Financial Services Representative plays a pivotal role in delivering thorough customer service while overseeing both new and existing client accounts. This position requires the identification and provision of suitable financial solutions tailored to customer needs. In addition, the representative handles various financial transactions, ensures cash drawer accuracy, and upholds security protocols within the teller area.
Responsibilities
- Provide exceptional customer service to clients.
- Manage the opening and maintenance of customer accounts.
- Identify and implement appropriate financial solutions for customers.
- Conduct credit and debit transactions accurately.
- Balance cash drawers and ensure financial accuracy.
- Maintain security within the teller area consistently.
Qualifications
- A high school diploma or equivalent is essential.
- Prior experience in teller operations and customer account management is advantageous.
- Strong communication skills are necessary for effective interactions.
- Exceptional customer service skills are a must.
First National Bank of Waterloo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
